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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Developer Advocate Blog ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum PDI dev190311 stuck in temporary infrastructure maintenance Hi team,My PDI (dev190... Read More Developer blog Want a FREE pass? now[dev]26 November 4–5, 2026 in-person at the San Jose Convention Center NorCal! Do you want fr... Read More Developer forum ServiceNow PDI Request Still on Waitlist After 7–8 Days Hi everyone,I submitted a request for a Personal Devel... Read More Developer articles Knowledge Shared, Community Grown: My Complete Article Collection Why this page exists T... Read More Developer forum Attachment from record Is there a possible way to modify or update this pop-up UI page when you are trying to attach an attachm... Read More Developer forum Automatically Close All Incidents When a User Becomes Inactive Hi everyone,I have a r... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More Federal and U.S. Public Sector SNUG Save the Date! ServiceNow Government Forum Februrary 25 Mark your calendar! ServiceNow Government Forum 2027 w... October 15-December 14, 2026 5:00 AM Walter E. Washington Convention Center, Washington, DC, USA Read More Armis events Security RX: From Lab Floor to Patient Bedside—ShiftZero with ServiceNow Prevention Before Expo... October 15-October 28, 2026 11:00 AM Read More CSM events Register now for our Oct PAITWshop sessions! It's not too late! Register now to join our virtual PAITWshop series from October 1... October 19-October 22, 2026 8:00 AM https://info.servicenow.com/WBR-MA00021969_PAITW-Platform_MT00004416_LP.html?referenceSource=Community Read More HRSD events Register now for our Oct PAITWshop sessions! It's not too late! Register now to join our virtual PAITWshop series from October 1... October 19-October 22, 2026 9:00 AM https://info.servicenow.com/WBR-MA00021969_PAITW-Platform_MT00004416_LP.html?referenceSource=Community Read More ITSM events Register now for our Oct PAITWshop sessions! It's not too late! Register now to join our virtual PAITWshop series from October 1... October 19-October 22, 2026 9:00 AM https://info.servicenow.com/WBR-MA00021969_PAITW-Platform_MT00004416_LP.html?referenceSource=Community Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

PDI dev190311 stuck in temporary infrastructure maintenance

Hi team,My PDI (dev190311) has been stuck on the status "Your PDI is temporarily unavailable due to infrastructure maintenance" for over 2 weeks.I tried releasing the instance through the portal options, but it didn't work. Could you please check or ...

  • Question

ServiceNow PDI Request Still on Waitlist After 7–8 Days

Hi everyone,I submitted a request for a Personal Developer Instance (PDI) through the ServiceNow Developer Portal around October 12–13. It has been about a week, but my request is still showing a waitlist status, and I haven't received any email rega...

  • Question

Resolved! dev182850 - infrastructure maintenance for 24+ hours

Hi My ServiceNow Dev instance (PDI) is under maintenacne for more than 24+ hrs. Is this due to an outage or is it my PDI stuck?  Can someone from Support team assist please. Thanks & Regards  

  • Question

Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes

    Lately, it’s become harder for developers to get a Personal Developer Instance (PDI) when they need one.   Demand has outpaced capacity, and inactive instances are preventing builders from getting access.    That’s why we’re reclaiming inactive...

  • blog

Introducing AppGallery: A Helpful Community Resource!

    Ever wondered how you could effortlessly turn your bright ideas into real-world solutions?    Look no further. Introducing AppGallery on the Now Platform!   It's where the ServiceNow Community turns ideas into action. Dive into a world of innova...

  • blog

ServiceNow PDI Reclamation Rules: Avoid Losing Access

Your ServiceNow Personal Developer Instance can be reclaimed if it is old enough and you have not logged in directly within the required time. Since July 11, 2026, ServiceNow has begun applying its updated PDI reclamation policy to inactive instances...

  • Article

Automatically Close All Incidents When a User Becomes Inactive

Hi everyone,I have a requirement in ServiceNow.Requirement:When a user is marked as inactive (Active = false) in the User (sys_user) table, all incidents created by that user should automatically be moved to the Closed state.Example:Suppose a user ha...

  • Question

Knowledge Shared, Community Grown: My Complete Article Collection

Why this page exists The ServiceNow Community grows when knowledge flows freely: one person's solved problem becomes the next person's shortcut. That is the spirit behind everything I write. I want to help the Community grow by sharing what works in ...

  • Article
  • Delegated Development
  • Guided App Creator
  • Personal Developer Instance
  • Scoped App Development
  • Team Development

How to make 'Order guide' in Service Catalog conversational?

I am looking for a guide for making Order guide Conversational. I want to know what are the best practices for doing it. Also what are the alternative if we can't make it conversational. It would be great help if anyone could guide me.Thanks & regard...

  • Question

Attachment from record

Is there a possible way to modify or update this pop-up UI page when you are trying to attach an attachment from the record in Service Operations workspace?I am trying to attach an attachment from the record in my draft email.If yes, I just want to d...

  • Question

Replies to notifications open as .do files

I've created an inbound email actions (using flow designer) for replies to incident notifications.  The flow works fine - the email gets added to the incident. However, when you click on Show Details of the reply, it downloads a ".do" file. Here's wh...

  • Question
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