<sn-record-picker> unable to load the data if user records more

Priya3696
Tera Contributor

Hi Team,

We are using <sn-record-picker> to load user records dynamically. When server returns more records (ex-500+) then <sn-record-picker> not showing any result on front end. However, if we reduce the sys_id returning around 200 it is showing the users in front end.

 

Any help on how to improve the performance is much appreciated.

 

Thanks,

Priya

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Priya3696 

check this link on how to optimize

Reference field snRecordPicker: Performance Tips for ServicePortal/Angular Directive 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader