Machine translate button disappear in my catalog item edit translation page

Denis_st-michel
Tera Contributor

Hi I'm quite new with the plattform 

 

I'm responsible to enable Dynamic translation within my company 

I did a lot of test in my   own  service now dev instances   wich went good 

In my own dev SN instance it is tokyo version 

Few weeks ago I did some test using the Machine Translate  button   in the edit translation page  from a catalog item 

(Catalog item / Edit translations) 

 

In the translation page there was a button   saying  Machine translate

and it was working   (I do have the confirmation in a printscreen that I took at that time snag-6226.png) 

 

but if you look in the same print screen in the upper right corner   the   buttoin is no more there 

 

My translation set-up seems to be ok   as i'm able in the incident form   to do a translation request for the description field as an exemple   and it brigning back the translation 

 

Any Idea what may have affect this set-up ? 

What is driving this Button ? 

 

Thanks for helping 

1 REPLY 1

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

Hi @Denis_st-michel,

So that functionality you're referring to uses Dynamic Translation but is actually part of the Localization Framework, for more info check out our mega thread on the various Localization features in the platform here,

Many thanks,
Kind regards
 

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Director of Globalization Deployment, Internationalization