mail script for cc not working

samadam
Kilo Sage

I have a mail script to add cc to a notification. The script is getting called as I can see it in the logs and right values. When emails are generated I cannot see that in CC column. How can I fix this? This is a scoped application and both notification and mail script are in the same scope.

1 ACCEPTED SOLUTION

had to add .toString() and it worked

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6 REPLIES 6

Yes, dot walking fields from gliderecord returns a glideelement object not a string which is why it's recommended to use the getValue method of gr to avoid typing issues

Hi @samadam,
I'm trying to implement similar functionality, but even trying your solution hasn't worked. Can you please explain how did you configure your notification - to & cc  - for it to work?
If I add the cc code in my mail script the email record is not created at all in the sys_email table.