Hi,
Below is the code for approve link, Now this link will open the mail box but for users its not working
& me as a admin, its working for me please suggest .
var anchorTag_approve = '<p>' + gs.getMessage('Click on') + ' <a href="mailto:' + emailadd + '?subject=re: ' + current.number + ' - Approve&body=UR Ticket ' + current.number + ' - Approve the resolution (';
var anchorTag_approve_close = ')"> ' + gs.getMessage('ACCEPT') + ' </a>' + gs.getMessage('to confirm the resolution, please do not add any comments, as these will not be monitored, or') + '</p>';
