Make attachment mandatory based on a Catalog Item variable choice field

[chatsaurav19]

Hi Team,

Can someone please let me know how to make attachment mandatory based on a catalog item choice field as shown below:::

Ex. If "Yes" then during submit attachment has to be mandatory

Regards,

Saurabh Chatterjee

[Vishal Birajdar]

Hi @chatsaurav19 

There is one article by Ankur , it might help you...!!

https://www.servicenow.com/community/developer-blog/verify-mandatory-attachments-count-on-catalog-it...

There is another way also -

You can hide OOTB attachment option.

Create new variable of Type "attachment"

Write onChange client script on choice field to hide that attachment variable.