Make changes in variable set client script so it does not affect other catalog items

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SHALIKAS
Tera Guru

3 weeks ago

I want to add an if condition in my existing variable set Client Script so it does not affect other catalog items. I have written the below code to clear out the values if poet type is not capital but it is not working(highlighted in red color)

 

function onChange(control, oldValue, newValue, isLoading) {


    if (newValue) {
        //newValue = newValue.trim();
        newValue = newValue.replace(/\s/g, '');
        if (newValue !== g_form.getValue('captial_poet_number')) {
            g_form.setValue('captial_poet_number', newValue);
            return;
        }
    }

    if (newValue === '') {
        g_form.setValue('owner', '');
        g_form.setValue('poet_type', '');
        g_form.setValue('poet_company', '');
        g_form.hideFieldMsg('captial_poet_number', true);
        g_form.setDisplay('poet_error_message', false);

        return;
    }
    if (isLoading) {
        g_form.hideFieldMsg('captial_poet_number', true);
        g_form.setDisplay('poet_error_message', false);

    }

    var formatFilter = /^[a-zA-Z0-9]{8}-[a-zA-Z0-9]{4}$/;

    if (!newValue.match(formatFilter)) {
        g_form.setValue('captial_poet_number', '');
        g_form.showFieldMsg('captial_poet_number', 'Please enter a valid POET number format (e.g., XXXXXXXX-XXXX).', 'error');
        g_form.setValue('owner', '');
        g_form.setValue('poet_type', '');
        g_form.setValue('poet_company', '');
        //g_form.clearValue('validate_poet_number');
        return;
    }

    if (g_form.getValue('validate_poet_number') == true) {
       
        var ga = new GlideAjax('POETValidationAPI');
        ga.addParam('sysparm_name', 'validatePOET_ajax');
        ga.addParam('sysparm_poet_number', newValue);

        ga.getXMLAnswer(function(response) {
            var result = JSON.parse(response);

            g_form.hideFieldMsg('captial_poet_number', true);

            if (!result.isValid) {
                g_form.setValue('captial_poet_number', '');
                g_form.showFieldMsg('captial_poet_number', result.message.toString(), 'error');

                g_form.setValue('owner', '');
                g_form.setValue('poet_type', '');
                g_form.setValue('poet_company', '');

                g_form.setValue('validate_poet_number', result.isValidPoet);


            } else {
                    var sysID=g_form.getParameter('sysparam_id');
                    if(sysID=='a77ad6ec1bb406109b910ed6624bcb49'){
                       
                    if (result.poetType != 'CAPITAL') {
                        g_form.setValue('captial_poet_number', '');
                        g_form.setValue('poet_error_message', false);
                        g_form.setValue('validate_poet_number', '');
                        g_form.setValue('owner', '');
                        g_form.setValue('poet_company', '');
                        g_form.setValue('poet_type', '');

                        g_form.showFieldMsg('captial_poet_number', 'You must provide a CAPITAL POET in order to process this request.');
                    } else {
                       
                        g_form.showFieldMsg('captial_poet_number', result.message.toString(), 'info', true);

                        g_form.setValue('owner', result.ownerSysId);

                        g_form.setValue('poet_type', result.poetType);

                        g_form.setValue('poet_company', result.poetCompany);

                    }
                }
               
               
                g_form.showFieldMsg('captial_poet_number', result.message.toString(), 'info', true);

                g_form.setValue('owner', result.ownerSysId);

                g_form.setValue('poet_type', result.poetType);

                g_form.setValue('poet_company', result.poetCompany);

            }

        });
    }
}
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1 ACCEPTED SOLUTION

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suraj sengar
Giga Guru

3 weeks ago

To prevent a Variable Set Client Script from affecting other Catalog Items, the most reliable method is to check the sys_id of the current Catalog Item using g_form.getUniqueValue().

The issue in your current script is likely the use of g_form.getParameter('sysparam_id'), which often returns the sys_id of the Variable Set or nothing at all, rather than the parent Catalog Item.

Please try below logic if its works.

 

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue === '') {
if (newValue === '') {
g_form.setValue('owner', '');
g_form.setValue('poet_type', '');
g_form.setValue('poet_company', '');
g_form.hideFieldMsg('captial_poet_number', true);
}
return;
}

// 1. Formatting Logic
var formattedValue = newValue.replace(/\s/g, '');
if (newValue !== formattedValue) {
g_form.setValue('captial_poet_number', formattedValue);
return;
}

// 2. Format Validation
var formatFilter = /^[a-zA-Z0-9]{8}-[a-zA-Z0-9]{4}$/;
if (!newValue.match(formatFilter)) {
g_form.setValue('captial_poet_number', '');
g_form.showFieldMsg('captial_poet_number', 'Please enter a valid POET number format (e.g., XXXXXXXX-XXXX).', 'error');
return;
}

// 3. Server-side Validation
var ga = new GlideAjax('POETValidationAPI');
ga.addParam('sysparm_name', 'validatePOET_ajax');
ga.addParam('sysparm_poet_number', newValue);

ga.getXMLAnswer(function(response) {
var result = JSON.parse(response);
g_form.hideFieldMsg('captial_poet_number', true);

if (!result.isValid) {
// Standard Error Handling
clearPoetFields();
g_form.showFieldMsg('captial_poet_number', result.message.toString(), 'error');
} else {
// Identify the current Catalog Item
var currentItem = g_form.getUniqueValue();
var targetItem = 'a77ad6ec1bb406109b910ed6624bcb49';

// Check if this is the specific item that REQUIRES 'CAPITAL' type
if (currentItem === targetItem && result.poetType !== 'CAPITAL') {
clearPoetFields();
g_form.showFieldMsg('captial_poet_number', 'You must provide a CAPITAL POET in order to process this request.', 'error');
} else {
// Success path for the target item OR standard behavior for all other items
g_form.showFieldMsg('captial_poet_number', result.message.toString(), 'info');
g_form.setValue('owner', result.ownerSysId);
g_form.setValue('poet_type', result.poetType);
g_form.setValue('poet_company', result.poetCompany);
}
}
});

function clearPoetFields() {
g_form.setValue('captial_poet_number', '');
g_form.setValue('owner', '');
g_form.setValue('poet_type', '');
g_form.setValue('poet_company', '');
}
}

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7 REPLIES 7

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Ankur Bawiskar
Tera Patron

3 weeks ago

@SHALIKAS 

grab the URL and search for sysId of your particular catalog item

Then update the logic so that it runs only for your catalog item and not when this script runs on other items

function onChange(control, oldValue, newValue, isLoading) {


    if (newValue) {
        //newValue = newValue.trim();
        newValue = newValue.replace(/\s/g, '');
        if (newValue !== g_form.getValue('captial_poet_number')) {
            g_form.setValue('captial_poet_number', newValue);
            return;
        }
    }

    if (newValue === '') {
        g_form.setValue('owner', '');
        g_form.setValue('poet_type', '');
        g_form.setValue('poet_company', '');
        g_form.hideFieldMsg('captial_poet_number', true);
        g_form.setDisplay('poet_error_message', false);

        return;
    }
    if (isLoading) {
        g_form.hideFieldMsg('captial_poet_number', true);
        g_form.setDisplay('poet_error_message', false);

    }

    var formatFilter = /^[a-zA-Z0-9]{8}-[a-zA-Z0-9]{4}$/;

    if (!newValue.match(formatFilter)) {
        g_form.setValue('captial_poet_number', '');
        g_form.showFieldMsg('captial_poet_number', 'Please enter a valid POET number format (e.g., XXXXXXXX-XXXX).', 'error');
        g_form.setValue('owner', '');
        g_form.setValue('poet_type', '');
        g_form.setValue('poet_company', '');
        //g_form.clearValue('validate_poet_number');
        return;
    }

    if (g_form.getValue('validate_poet_number') == true) {

        var ga = new GlideAjax('POETValidationAPI');
        ga.addParam('sysparm_name', 'validatePOET_ajax');
        ga.addParam('sysparm_poet_number', newValue);

        ga.getXMLAnswer(function(response) {
            var result = JSON.parse(response);

            g_form.hideFieldMsg('captial_poet_number', true);

            if (!result.isValid) {
                g_form.setValue('captial_poet_number', '');
                g_form.showFieldMsg('captial_poet_number', result.message.toString(), 'error');

                g_form.setValue('owner', '');
                g_form.setValue('poet_type', '');
                g_form.setValue('poet_company', '');

                g_form.setValue('validate_poet_number', result.isValidPoet);


            } else {
                var url = top.location.href;
                if (url.indexOf('a77ad6ec1bb406109b910ed6624bcb49') > -1) {

                    if (result.poetType != 'CAPITAL') {
                        g_form.setValue('captial_poet_number', '');
                        g_form.setValue('poet_error_message', false);
                        g_form.setValue('validate_poet_number', '');
                        g_form.setValue('owner', '');
                        g_form.setValue('poet_company', '');
                        g_form.setValue('poet_type', '');

                        g_form.showFieldMsg('captial_poet_number', 'You must provide a CAPITAL POET in order to process this request.');
                    } else {

                        g_form.showFieldMsg('captial_poet_number', result.message.toString(), 'info', true);

                        g_form.setValue('owner', result.ownerSysId);

                        g_form.setValue('poet_type', result.poetType);

                        g_form.setValue('poet_company', result.poetCompany);

                    }
                }


                g_form.showFieldMsg('captial_poet_number', result.message.toString(), 'info', true);

                g_form.setValue('owner', result.ownerSysId);

                g_form.setValue('poet_type', result.poetType);

                g_form.setValue('poet_company', result.poetCompany);

            }

        });
    }
}

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Go to solution
Ankur Bawiskar
Tera Patron
In response to Ankur Bawiskar

3 weeks ago

@SHALIKAS 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Go to solution
SHALIKAS
Tera Guru
In response to Ankur Bawiskar

3 weeks ago

It is not working

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pavani_paluri
Tera Guru

3 weeks ago

Hi @SHALIKAS ,

 

Why we are creating client script at variable set, if you want separate functionality create separate client scripts at catalog item level. if this variable set is part of that catalog item, you can get all the values of the variables under that.

 

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Pavani P

 

 

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