Hi,
I'm working on implementing a Standard Change request for a client.
I want some fields in the Standard Change Proposal to be mandatory but I don't know how to do it..
In standard properties there is only the option to set mandatory fields from the ' Propose a New Standard Change Template ' panel and not from the Standard Change Proposal -> New
Additionally, I don't want Standard Changes as a category to be visible on the service portal but I can't deactivate this category because then the entire template stops working..
Hi @An6 ,
Please navigate to standard change properties and can see "Mandatory Change Request values " field.
You can mention the field which needs to be mandatory.
Mark this as Helpful / Accept the Solution if this helps.
Deborah Brown
