Match Regex in Condition Builder

[Bjoern3]

Hi all, I was wondering if someone could set me right. I am trying to use the "matches regex" operator in the condition builder for an assignment rule. So I set: 

Short Description - matches regex - /\bSAP\b

That does not work. I tried "/\bSAP\b", "./\bSAP\b", "/\bSAP\b/g", "/\bSAP\b/", "\bSAP\b" (without "" obviously)

All those work fine in the Regex tester, but I get no hit if I use it in Servicenow

What I am trying to do is find instances of SAP but not ASAP, disapear, etc. 

[Ankur Bawiskar]

Hi,

check below link:

https://community.servicenow.com/community?id=community_question&sys_id=3e914769db98dbc01dcaf3231f96...

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Bjoern3]

Hi Ankur,

I found that one as well, but, as the last answer is three years old, I thought this might have been addressed. I do not want to work with script includes and whatnot for a simple condition.

Regards

Bjoern

[Shafi3]

If you are looking how to utilize a RegEx pattern in a ServiceNow condition, here it is:

Using an online tool, I created and tested then copied and pasted “as is” in a condition such as below. ServiceNow takes care of adding any prefix or suffix.

[K_ McGraw]

Bjoern,

Did you find a solution?  I am experiencing the same thing.  

Thanks!

Kim