@mentions - Groups

[Andrew_TND]

Hello,

When you mention someone @<Persons name> it creates a tag for that user.

Is there a way it can be adapted to tag an assignment group too? I found a post from 3 years ago... The long and short is that it cant be done. @Mentions 

Here we are 3 years on has anyone figured this out yet? 

[Chaitanya Redd5 · Accepted solution]

Hi Andrew,

Unfortunately mentioning group functionality is not available till the New York release. Please find the link from docs which says only the user can be mentioned.

https://docs.servicenow.com/bundle/newyork-platform-user-interface/page/use/navigation/concept/c_act...

Kindly mark my answer as Correct and Helpful based on the Impact.

Regards,

Chaitanya

[Elijah Aromola]

Are you stating that this is a feature in New York?

[Chaitanya Redd5]

No, I meant to say till the New York release it's not available.

[Andrew_TND]

Hello, so what you’re saying is even in New York this features not available?