@mentions - Groups

Andrew_TND
Mega Sage
Mega Sage

Hello,

When you mention someone @<Persons name> it creates a tag for that user.

Is there a way it can be adapted to tag an assignment group too? I found a post from 3 years ago... The long and short is that it cant be done. @Mentions 

Here we are 3 years on has anyone figured this out yet? 

1 ACCEPTED SOLUTION

Chaitanya Redd5
Tera Guru

Hi Andrew,

Unfortunately mentioning group functionality is not available till the New York release. Please find the link from docs which says only the user can be mentioned.

https://docs.servicenow.com/bundle/newyork-platform-user-interface/page/use/navigation/concept/c_act...

Kindly mark my answer as Correct and Helpful based on the Impact.

Regards,

Chaitanya

View solution in original post

10 REPLIES 10

Unfortunately Yes.

Do you know the status of "mentioning group functionality" in Orlando or Paris?  Or when it is scheduled?

Aaron Vinyard
Tera Contributor

Anyone have any updates on the availability of this feature?

kellyobrien
Tera Contributor

I'm interested in this functionality. Is there any update on the availability of this functionality? 

ackatz53
Tera Contributor

Interested in this functionality as well.