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@ mentions is not working in custom widget in the work notes on the Service portal.

Anjali Yedida1
Tera Contributor

‎06-12-2024 09:43 AM

Hi All,

 

@ mentions is not working in custom widget in the work notes on the Service portal.

 

I have already enabled from instance below options

  1. Rich Text Editor is enabled

       2. Enable @ Mentions (works only when Rich Text Editor is enabled)

 

please help me with some suggestion to try.

 

Thank you!

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