Method failed: (/api/now/table/incident) with code: 401 - Invalid username/password combo

[roronoa]

Issue: "User is not authenticated" error in REST API Explorer

Hi everyone,

I'm facing an issue in ServiceNow REST API Explorer. Whenever I click Send, I get the following response:

{
  "error": {
    "message": "User is not authenticated",
    "detail": "Required to provide Auth information"
  },
  "status": "failure"
}

I'm already logged into the ServiceNow instance, so I'm not sure why the REST API Explorer is asking for authentication.

Has anyone faced this issue before? What could be causing it, and how can I fix it?

I have a also given the correct credentials

[Ankur Bawiskar]

@roronoa 

share screenshots of your config and testing

[roronoa]

hi 

[Ankur Bawiskar]

@roronoa 

REST Message is used to test outbound API

How are you using that external API to test in REST API Explorer?

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