Hi all,
I have a new requirement to update the Employee Number in Active Directory (AD) from ServiceNow.
We have created a Service Catalog Item where the form contains:
User for whom the update is required
New Employee Number
Process flow:
User submits the catalog item request.
Flow triggers Manager Approval.
If the manager approves the request, the Employee Number should be updated in AD automatically.
If the manager rejects the request, the RITM should be updated to "Request Cancelled".
Could anyone please suggest the best approach to update the Employee Number in AD from ServiceNow after approval?
how to call actions in flow to update AD once approved
Thanks in advance.
