Migrate knowledge articles from one template to other template

[mounikanarr]

29m ago

How do we Migrate 

1. existing articles with respective fields from Known Error (u_kb_template_known_error_it_tech) article template to Known Error (u_kb_template_known_error)

[Dr Atul G- LNG]

Hi @mounikanarr 

You can't do that, you need to create the fields again in another template. I had the same issue today and learned from my mistake.

[mounikanarr]

Hi @Dr Atul G- LNG 

But in our use case they suggested to do it using fix script we can migrate the articles of known Error IT Tech to know Error because all the 4 html fields are same in two article templates.

[Dr Atul G- LNG]

Hi @mounikanarr 

I don’t mean any offense, but by the time you receive the fix script and execute it, you could have already resolved the task manually. What I’m suggesting is to streamline the process in a way that avoids unnecessary delays. Let’s approach it this way instead.

[Mary Gerhardt]

Would this preserve the KB number of the article, or would it need to create a new article with a new KB number?