Missing Certification Number for CAD Certificate with PearsonVUE

[swethavelu]

Hello Community,

I have successfully passed the ServiceNow Certified Application Developer (CAD) exam, but I am unable to find the certification number on my certificate or in my profile.

Could anyone guide me on:

1. Where to locate the certification number?
2. If it’s not available, what steps should I take to get it?

Any help or guidance would be greatly appreciated.

Thank you!

[Dr Atul G- LNG · Accepted solution]

Hi @swethavelu 

It is expected behavior, and there is no error. You can log a new learning case, and the team can help you.

[Dr Atul G- LNG · Accepted solution]

Hi @swethavelu 

It is expected behavior, and there is no error. You can log a new learning case, and the team can help you.

[nayanmule · Accepted solution]

You can raise a case with Servicenow from here -

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

Please mark my response as helpful and accept as a solution, if it has helped you.

Regards,

Nayan