Missing Columns in Agent Workspace
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09-07-2023 12:10 AM - edited 09-07-2023 12:32 AM
Hello All,
In Agent Workspace Home Page, all columns are missing except "Number" column.
please help me to restore all previous columns or let me know how we can add required columns globally so that agents can see columns globally.
please check the below screenshot
But we need to see the columns like in the below screenshot.
Please suggest how to fix this.
@Ankur Bawiskar @SANDEEP28 @Amit Gujarathi
Thanks,
Abdul
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09-07-2023 01:32 AM
If you are sure it's due to upgrade and nobody did any changes after upgrade, please raise a HI ticket with ServiceNow
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader