Mobile Agent - Image attachment/upload

[Akshay22]

HI All,

On Madrid Instance while submitting a form in the Mobile agent application, I need to attach a image captured through cellphone for a case. Need help on how to develop the image attachment option in the form.

 Thanks in Advance. 

[Sajilal]

Please check if this helps 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0751545

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if it helps resolve your problem

Thanks,
Saji

[Akshay22]

Hi Sajilal,

Followed the steps, still not working

Thanks

[Haseeb-Ahmed]

Hi Akshay,

you can configure a function (sys_sg_button) to take user input,

enable allow image upload in function.

write a write back action to save record in table

Enable permission for agent app to upload picture.

Please mark reply as correct/helpful if it answers your question.

Thanks,

Haseeb Ahmed

[Akshay22]

Hi Haseeb,

Followed the steps, still not working

Thanks