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Mobile Push Notification issue

Saib1
Tera Guru

Hi all,

 

One of the servicenow group is not using the Mobile Push Notification , But ebnthough theyh are getting th eMobile Push Notification from incident . 

 

How to disable the Mobile push notification for this particular group 

 

Group Name - TS MOBIUS 15401

 

Saib1_0-1709644467235.png

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @Saib1 

 

I  doubt it can be done.

 

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/notification...

 

Please log a Now support case. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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