Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Mobile Push Notification issue

Saib1
Tera Guru

‎03-05-2024 05:14 AM

Hi all,

 

One of the servicenow group is not using the Mobile Push Notification , But ebnthough theyh are getting th eMobile Push Notification from incident . 

 

How to disable the Mobile push notification for this particular group 

 

Group Name - TS MOBIUS 15401

 

Saib1_0-1709644467235.png

 

0 Helpfuls
  • 342 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron

‎03-05-2024 07:37 AM

Hi @Saib1 

 

I  doubt it can be done.

 

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/notification...

 

Please log a Now support case. 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls