Mobile Push Notification issue

Saib1
Tera Guru

‎03-05-2024 05:14 AM

Hi all,

 

One of the servicenow group is not using the Mobile Push Notification , But ebnthough theyh are getting th eMobile Push Notification from incident . 

 

How to disable the Mobile push notification for this particular group 

 

Group Name - TS MOBIUS 15401

 

Saib1_0-1709644467235.png

 

0 Helpfuls
  • 152 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-05-2024 07:37 AM

Hi @Saib1 

 

I  doubt it can be done.

 

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/notification...

 

Please log a Now support case. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls