Modify the error message '' The following mandatory fields are not filled in " on the SOW workspace

nabil
Tera Contributor

Hello ServiceNow community, 


I'm have a specific requirement on the SOW workspace. Currently, when attempting to update or save a record without filling all mandatory fields, a default error message appears in a format shown in the screenshot .

 

I’d like to keep the same message content but remove the line breaks (/n) (<br>), so it appears in a single line like this: The following mandatory fields are not filled in: Resolution code, Resolution notes.


I would greatly appreciate your help.


Thank you in advance!

1 REPLY 1

Uncle Rob
Kilo Patron

I'd carefully weigh the benefits you reap from this change to OOB vs the tech debt you'll take on.