Modifying the CAB Workbench
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04-02-2025 11:28 AM
I haven't had to work with the Portal Pages in a long time.
I've been tasked to add some additional items to the the CAB workbench view, sto that :
1. Approvers can see Attachments on the Change ticket.
2. Additional TABS that have been recently added to the Change Form.
(We've added the Risk and Impact assessment as a tab)
I've found where the cab_workbench is but I'm not sure the Widget that displays ticket content.
Can someone direct me to the proper item i need to update
and possible documentation on how to do it.
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04-02-2025 11:33 AM
Hi @EricG
As far as my knowledge of the CAB workbench goes, the changes on the CAB workbench are not easy and are quite complex. It's not just a form; it's a combination of HTML, CSS, and other components. So, in short, what you're looking for is not something that can be easily done.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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