MRVS Issue Empty Modal When Clicking Add Button In ServiceNow UI

Paul Lopez
Tera Contributor

I'm currently trying to use the MRVS in one of my catalogs and am having an issue when clicking the Add button.

MRVS_1.jpg

When the Add button is clicked, a blank modal screen comes up but does not show any of the variables that I have configured for it.

MRVS_2.jpg

The only breadcrumb that I have to go off of right now is this error in the developer console:

MRVS_3.jpg

 

This currently works well in the Service Portal version of the catalog with no issues. Has anyone else come across this issue and been able to at least get the modal to work in the UI?

Our instance is currently on the Washington.

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