Multi row variable set values not shown

Akki1
Tera Contributor

Hi,
On my HR Case Variables the multi row variable set doesn't have any value. Any reason why? There is no

UI policy on record producer or client script which is clearing value or anything.

11 REPLIES 11

@Akki1 

yes I think its not working for long time just caught now -> did it not go to PROD earlier and testing was not done

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar We were developing a new record producer and  we suddenly found this issue. And if we go back to the table which stores these values sc_multi_row.... something it has those values there stored

@Akki1 

if the values are stored in that table then it should reflect.

Some script is clearing that?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar 
Yes that is what I'm thinking but the possiblity are either ui policy or client script but none of them are doing so not even any br or something.
Is there any script which gets these data for all variables on the variable section on the form?

@Akki1 

it's OOB capability and the variable editor fetches data from the backend table

Did you try creating a fresh MRVS with 1 variable and see if it works?

if yes then use the same for your requirement and enhance

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader