Multiple attachmets in ordergude

[Thanvik1]

Through Attach variable we can only upload one file at a time. But how we can upload multiple attachments to the order guide to create request.

[Ankur Bawiskar]

@Thanvik1 

why not ask users to add multiple attachments in those respective catalog items?

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[Dr Atul G- LNG]

Hi @Thanvik1 

The OOTB attachment variable on a Catalog Item supports multiple file uploads. Not sure if there’s any customization done on your attachment variable that restricts it to only one file at a time.

This seems more like user education gap, so please educate users about the system’s standard functionality.

[Ankur Bawiskar]

@Dr Atul G- LNG 

OOTB the attachment variable in ServiceNow catalog item only supports 1 file and not multiple.