multiple choice variables on record producer is not working as expected
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09-26-2023 02:04 AM - edited 09-26-2023 02:05 AM
I have a form and the same form is on portal, I have converted one field to radio button on platform and the same field to multiple choice in record producer. When i create a new request the radio buttons on portal and platform are coming as expected. When i open a request i am getting single circle without any labels. Is this not supported in servicenow?
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09-26-2023 02:41 AM
Hi @Hareesha,
Hope you have correctly mapped record producer variable with target table fields/columns.
May be if required, you can mapped field values using scripts.
Can you share some screenshots for the same?
If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar
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09-26-2023 05:26 AM
Hi Sagar,
Before record creation:
After record is submitted: