Multiple email accounts for inbound email
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05-05-2017 11:11 AM
Is servicenow providing option to add multiple email accounts to for inbound email.
My requirement is I have two email address as below
xyz@domail.com , abx@domain.com . I need to create incident using inbound action when anyone sends email to two email address.
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05-05-2017 11:20 AM
Hi Prasad,
To achieve this, you have to create 2 different user profiles with your different email address on each of them. Inbound actions are recognized based on a user's email address and if you have setup 2 user profiles you could get this worked out.
Thank You
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05-05-2017 11:27 AM
Thankyou for your response. My requirement is , can i setup two pop3 accounts ?
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05-05-2017 11:34 AM
Hi Prasad,
Here's a link to the Istanbul doc that talks about using your own POP3 account(s). You can have as many as you would like:
Enable using your own POP3 server
Regards,
Marty
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05-05-2017 11:56 AM
Thankyou . It's my bad . I have asked wrong question. I need to create incidents using inbound email action whenever anyone sends email to two specific emails.
My requirement is how can i setup two inbound emails account in servicenow?