Multiple email accounts for inbound email

prasad48
Tera Guru

Is servicenow providing option to add multiple email accounts to for inbound email.

My requirement is   I have two email address as below

xyz@domail.com , abx@domain.com   . I need to create incident using inbound action when anyone sends email to two email address.

7 REPLIES 7

Alikutty A
Tera Sage

Hi Prasad,



To achieve this, you have to create 2 different user profiles with your different email address on each of them. Inbound actions are recognized based on a user's email address and if you have setup 2 user profiles you could get this worked out.



Thank You


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prasad48
Tera Guru

Thankyou for your response. My requirement is , can i setup two pop3 accounts ?


Hi Prasad,



Here's a link to the Istanbul doc that talks about using your own POP3 account(s).   You can have as many as you would like:



Enable using your own POP3 server



Regards,


Marty


prasad48
Tera Guru

Thankyou . It's my bad . I have asked wrong question.   I need to create incidents using inbound email action whenever anyone sends email to two specific emails.



abc@servicenow.com


xyz@servicenow.com



My requirement is how can i setup two inbound emails account in servicenow?