Multiple SCCM Integration

[Natsufab3]

Hi,

  I was wondering how to integrate Multiple SCCM with ServiceNow. For one, there is a direct setup option in the module. and it hold information of 1 SCCM database but i need to integrate with another SCCM from different database to same ServiceNow Instance. Can anyone please advise.

Thank you

[iadityas · Accepted solution]

Hi Saketh,

This can be done by duplicating Data Sources.

You would need to do this for all CI classes in scope.

To avoid setup configuration overwrite the duplicated Data Source, you would need to De-Activate the Business Rule on Setup names "Update Data Sources".

You can have 1 SCCM setup in Setup module but in Data Sources module you can configure 2nd SCCM.

White testing connection you may receive error but separately these 2 configurations would work fine.

Scheduled Jobs can be accordingly modified to meet the requirement of configuring "Multiple SCCM".

Regards,

Aditya Shrivastava

PS: Please Endorse correct/helpful/like if you find response useful in anyway. Thanks!

[Natsufab3]

Aditya,

                  Thank you, I dont think I would need to deactivate BR as the two tracks different CI's. Your Answer is really helpful.

Thank you

[dipesh1986]

Hi Aditya,

I have a question on the SCCM Integration. I am looking to integrate two versions of SCCM with ServiceNow CMDB. Will this not cause duplicate CIs?

Thanks,

Dipesh

[Brett Baier]

I had a customer solve this using MS SQL Distributed Queries.   This allows MS SQL to gather the query from multiple servers and send it to SN as one return set.   check out distributed queries on Microsoft's site here...   Distributed Queries

What I like about this is SN thinks there is only one SCCM and MS SQL takes care of a one to many relationship of SMS instances.   This customer had 7 SMS instances.