My developer instance is offline

venkatmantri
Kilo Explorer

venkatmantri_0-1793123617926.png

Need help

4 REPLIES 4

AndersBGS
Tera Patron

Hi @venkatmantri 

 

As you might know there is no support available for PDI, hence you’re limited to two options. Wait or release your instance and request a fresh installation.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Dr Atul - LNG
Tera Patron

Hi @venkatmantri 

 

Reply from SN team

 

 

We have some clarification from the PDI team now. New software installations across the PDI server infrastructure have temporarily caused several instances to go offline. The affected PDIs will remain unavailable until the installations are complete. Thanks for your patience in the meantime!!

 

 

Cc: @kh_safal @Kh_Samyak 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

I like your idea of adding the admins to these threads, @Dr Atul - LNG 

 

It's tempting to add @Dan Bruhn as well but I guess we can assume he knows how bad things are.

 

It's just frustrating that Dan and his team have decided that a zero-communication strategy is the way they're going to handle this PDI crisis.

armelton101
Tera Contributor

I was able to successfully wait mine out. About a day and half between first check and successful entry. I unfortunately think waiting it out is about you can do.