My Flow in Flow Designer is Stuck on Waiting
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‎09-27-2023 07:59 AM
I'm testing a flow in flow designer, and it appears to be stuck on one step. The thing is, everything runs fine when I simulate completing a ticket in our DEV environment. Step 5 doesn't have a timer or wait condition associated with it, so I'm a little perplexed as to why it's remaining in the waiting state. Is there a way I can force the test to continue to the next step?
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‎09-27-2023 08:04 AM
Hi @cwolfe01
It's approval activity, so you need to approve or reject the approval.
Then it will go to next activity.
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I know one thing, and that is that I know nothing.
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‎09-27-2023 08:07 AM
Would that be from the actual ticket? Because if that's the case the ticket was already completed.
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‎09-27-2023 08:12 AM
Hmm... Approval should at the start of ticket creation.
If possible can you share screenshot of the actual flow.
ServiceNow Developer
I know one thing, and that is that I know nothing.
- Socrates