My Requests not defaulting to only the requests of the logged in user on ESC portal.

[Rotimi Oladime1]

On clicking on the "My Requests" widget on the ESC portal, it is showing requests that are not for the logged in user, which normally it is supposed to only show requests of the logged in user. 

need help on how to get this to default to only the requests of the logged in user.

[Sandeep Rajput]

@Rotimi Oladime1 Please use the following steps tp fix this issue.

1. Navigate to Catalog Administration>> My Request Filters>> Click on Service Catalog Request Portal Record 

2. Add the Opened by is(dynamic) Me

OR

Requested for is(dynamic) Me filter conditions

Hope this helps.

[Rotimi Oladime1]

@Sandeep Rajput 

My Service Catalog Request Portal has the same filter conditions in this screenshot. not sure why I'm still not having to see only the requests of logged in user. this issue has to have popped out of somewhere else.

[Sandeep Rajput]

Could you please check if your dynamic filter for (ME) is configured correctly?

[Musab Rasheed]

Hello,

My requests is a collection of several tables so use below link and check conditions, there might be possibility that one table will have multiple conditions hence check thoroughly each entry. if not check the widget as well once.

My Request Table