my servicenow instance is not waking up from hibernation

RiteshC55939664
Tera Contributor

my develoepr instance: dev323543 was used actively and also used yesterday. however when i am trying to wake it up now, it is showing waking up and it has been almost 3 hours. I have re-logged in and the issue is still the same. please help

5 REPLIES 5

adityahubli
Tera Guru

Hello @RiteshC55939664 ,

Yesterday, many of my colleagues’ PDIs also went into hibernation, but after some time they were automatically awakened.
So, I would suggest trying again after some time.

You can also refer to this article:
https://developer.servicenow.com/blog.do?p=/post/hibernation-and-developer-instances/

 

If this helps, please mark it as helpful and accept it as the solution.

Regards,
Aditya
Technical Consultant