Necessary role for generating csv by Utility Actions Spoke

Kenta Koizumi
Kilo Sage
Kilo Sage

Hello community,

 

I created a flow that realize generating csv file by using Utility Actions Spoke.

 

If this flow runs as System user, csv file is generated.

However, if this flow runs as user who initiate session, the result is failure with "the requested flow operation was prohibited by security rules." message.

 

I think this issue depends on user's role.

What is the necessary role for generating csv file?

In addition, how do I determine which is the better way to configure "Run as" option?

 

Thank you for your kind help in advance.

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Kenta Koizumi 

if it works with System user then definitely it's issue with security rules. May be that OOB flow action doesn't allow end user to run it.

You can keep it as System user as it works for you

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

Yes, I understand that matter but how can I judge which flow actions allow end user or not?

Do I need to try one by one?

@Kenta Koizumi 

Ideally it should be there in documentation but if not then

open that OOB flow action you are using and check the properties and see what's configured

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Kenta Koizumi 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader