Need help in controlling what is visible in list field

vidhya_mouli · 3 hours ago

I have a list field which will be populated with all the contracts a user is associated with.

When a customer admin reads this field, it should display only those contracts to which the admin has access to and hide the rest.

Is this possible? If so how?

glideFather · 2 hours ago

Ahoy @vidhya_mouli,

it is possible via ACL or query business rule, maybe some more options exist but these 2 would be the recommended.

Depending on your platform security governance and identity management. It can be achieved by assigning a role or groups, eventually based on some conditions (e.g. Contract Field1 is A > visibility, Contract Field 1 is B > visibility, Contract Field 2 is C > visibility, ...)

Feel free to discuss in more details

✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---

vidhya_mouli · 2 hours ago

Already tried using ACL and Query BR. Even though it restrict access to the contract, the same contract when added to list field, it is visible.

Ankur Bawiskar · an hour ago

@vidhya_mouli

screenshots please with example

Why not use advanced reference qualifier on that and handle the records visible?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader