Need help in ServiceNow Report
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06-18-2024 10:57 AM
Hi Team,
I need help with ServiceNow Report.
We have table with column as below fields
State (In Progress/Complete/Cancel) , Number of Incident, Number of Change, Number of problems
and we want to display report like below:
State | Number of Incident | Number of Change | Number of problems |
In Progress | 3 | 4 | 6 |
Complete | 6 | 6 | 6 |
Cancel | 1 | 5 | 5 |
Total | 10 | 15 | 17 |
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06-20-2024 03:31 AM
@Ankur Bawiskar @Maik Skoddow Can you please help here ..Thanks
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06-20-2024 06:07 AM
Hi @AnamN
Report Type = Multi Pivot
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-20-2024 06:12 AM
You can modify the condition as per requirement
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-21-2024 11:31 AM
Yes I have tried that option , but unfortunately there is a limitation of rows and columns in Multipivot report type. I think only 5 rows and columns can be selected. there are around 150 fields (columns) for which we need this report.