Need Help in the Workflow

[nameisnani]

Hi Team , 

I have a requirement in one of the catalog item . 

There is one catalog item,'xyz.'' In that we have 2 fields , 

When ever ' Related catgory ' ( Select box )is selected = Applications

And ' Application Name '  ( Reference field ) is selected = ServiceNow Production . After Line Manager approval it should goes to ServiceOwner approval . It should happen only when this conditions matches.

Note :- Here 'applcation name' field is reference field . 

Note :- Apart from Servicenow production selected in Application name , it should not ask for Service owner approval .

If I use Switch it is not working .

can anyone please help me with this request . How to fullfill this condtions .

Please provide screenshots for this configurations .

@Ravi Gaurav 

[Ravi Gaurav]

Hi @nameisnani ,

For 2 level of approval please add another level of approval activity that will work

[nameisnani]

@Ravi Gaurav  

Here , Application name is reference field . Please check screenshot i have attached above , Nothing is showing in Switch . Then how should i add second level approval . @Ravi Gaurav  could you please check above response , you will get to understand and please do needfull .

[Ravi Gaurav]

What is mean use if Activity and select the variable as application name is ServiceNow Production. And if that is selected that will go for Approval. See the workflow attached.