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Need Help Updating Task Wording on ESC (Employee Service Center) Page

Chandrakant41
Tera Contributor

Hi,
I need to update the wording of the "Ship To Address" task shown on the ESC (Employee Service Center) page. I changed the text in the backend, but it’s not reflecting on the portal.

Where exactly should I make this change so it appears correctly on the ESC page?

Thanks!

Chandrakant41_0-1750091992519.png

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @Chandrakant41 

It looks like this is a catalog item with a short description or pre-description that you need to change. Please update it by going to the main item.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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