Need Help with Configuring Email Accounts (POP3, IMAP, SMTP)
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‎05-04-2024 10:15 PM
Hi everyone, I'm facing an issue with setting up email accounts for sending and receiving emails in ServiceNow. Specifically, I'm trying to add POP3, IMAP, and SMTP accounts for inbound and outbound email configurations, but I'm encountering errors that I can't seem to resolve. Does anyone have experience with similar issues? What steps can I take to resolve this problem and successfully add email accounts to my ServiceNow instance? Any tips or insights would be greatly appreciated.Thanks in advance for your help!
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3 weeks ago
While checking your screenshots of email account it needs some updation, please fill the details which is listed below in the respective fields.
Type: SMTP
Server: you have to check with your provider (like I am using gmail so for me smtp.gmail.com is the host address)
Port: 465
Connection security: SSL/ TLS
Type: POP3
Server: you have to check with your provider (like I am using gmail so for me smtp.gmail.com is the host address)
Port: 995
Connection security: SSL/ TLS
Type: IMAP
Server: you have to check with your provider (like I am using gmail so for me smtp.gmail.com is the host address)
Port: 993
Connection security: SSL/ TLS
