We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

need help with email inbound with CC- in ATF

SyydQ
Tera Contributor

Hi,

 

I have a scenario where a case is supposed to be generated for an email sent with CC and validate CC'd email appears in case form watch list.  Form for Generate inbound email action doesn't have a CC field. Is it possible to replicate it in ATF?

 

 

Thanks.

0 REPLIES 0