Hello,
I'm really need the community to help on this issue. I've spent days trying to figure out a solution, but so far no luck.
I have a Service Request with MVS that contains 2 variables (Add Additional Requestor and Asset Tag).
In the Flow Designer, I looped through the MVS and create tasks for each requestors. I would like to have each Requestor Name and Asset Tag displays on the Short Description field for task so that the Assignment Group can know which task belongs which requestor.
I'm encountering an issue where the short description contains Sys_id numbers instead of the requestor name.
Is it possible to shows the Requestor Name and Asset Tag that were on the MVS? If not, please provide suggestions how to capture the information separately each task.
Thank you.
Selecting the table you are after, and in condition Sys Id is use the data pill (userrr is my reference variable from the MRVS)
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP
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