Need restirct standard change template in Serviceportal

nameisnani
Mega Sage

HI Team ,

 

Standard Change template should not be viewable in the Service Portal

 

for example , if i search with any standard change template 'Block IOC' it is showing in Service Portal . 

nameisnani_0-1719197614815.png

Please provide steps to achieve this , 

Please provide configuration steps and screenshots for better understanding. 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@nameisnani 

this link has the solution

How to hide 'Standard changes' category from portal 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader