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need to add password reset link on header between logo and user menu in portal in servicenow

Purushotham Ga2
Tera Contributor

need to add password reset link on header between logo and user menu in portal in servicenow

8 REPLIES 8

GlideFather
Tera Patron

Hi @Purushotham Ga2,

 

that's not possible. You can add it under the menu (right upper corner) or as a quick link:

 

GlideFather_0-1756454120484.png

 

 

EDIT: added screenshot

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HI @GlideFather  - Thanks for the udpate. just we want to config reset link on header instead of separate tab or item so need your assistance on this.

@Purushotham Ga2 

and do you use Service Portal or Employee Centre?

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Ankur Bawiskar
Tera Patron
Tera Patron

@Purushotham Ga2 

what's the business requirement for this?

If person doesn't have access to instance then how that person will do password reset?

There is already OOTB password reset process which user can follow in case password is forgotten

Password Reset 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader