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need to add password reset link on header between logo and user menu in portal in servicenow

Purushotham Ga2
Tera Contributor

need to add password reset link on header between logo and user menu in portal in servicenow

8 REPLIES 8

Purushotham Ga2
Tera Contributor

HI @Ankur Bawiskar - end users have access on portal like instead of add new tab on the portal- we need to keep a link between logo and user menu in header. this is client recomendations so please share the possibilities as well as implementations steps

@Purushotham Ga2 

you can check this

Password Reset Process, using Service Portal 

Integrate Password Reset with a Service Portal widget 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Purushotham Ga2 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Shashank_Jain
Kilo Sage

@Purushotham Ga2 ,

 

 
Please go through this link to integrate password reset with a service portal widget.
 
Then, 
  • Go to Service Portal > Portals → open your portal.

  • In the portal record, set Main menu to the menu you want, or edit the header menu via Service Portal > Menus (or Service Portal Configuration). Add a menu item that points to your Password Reset page or the Password Reset landing URL.

Hope it helps!

 

 
 
 
 
 
 
 
If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain