Need to create the scripted rest api for requested item with attachment

keshav77
Tera Contributor

yesterday

Hello everyone, 

 

Could you please help me to create the Scripted rest api  where I want to create one requested item of particular catalog with  add an attachment kindly share me the steps to do this?

Regards, 

Keshav

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2 REPLIES 2

JenniferRah
Mega Sage
Mega Sage

4 hours ago

Your code will look something like this:

    var catItem = '6f4c677387f94ed0a4914229dabb3526'; //sys_id of your catalog item
    gs.include('validators');

        var cart = new sn_sc.CartJS(gs.generateGUID()); //Create cart
        var item = {
            'sysparm_id': catItem,
            'sysparm_quantity': '1',
            'variables': {
                'yourvariablename': 'yourvariablevalue'
            }
        };
        cart.addToCart(item);
        var checkoutInfo = cart.checkoutCart();

        var grRITM = new GlideRecord('sc_req_item');
        grRITM.addQuery('request', checkoutInfo.request_id);
        grRITM.query();
        if (grRITM.next()) {
            GlideSysAttachment.copy('tablewhereattachmentis', 'sys_idofrecordwithattachment', 'sc_req_item', grRITM.sys_id); 
            grRITM.update();
        }

 

The line that says GlideSysAttachment.copy is where the attachment gets added. You would need to fill that in with the location of your attachment.

 

I hope that helps!

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JenniferRah
Mega Sage
Mega Sage
In response to JenniferRah

3 hours ago

I just realized you said you wanted a scripted REST API. What I gave you is what we use in an inbound action. If there's a way to receive an email rather than an API call, you could use something like what I have above. 

 

If it must be a REST call, you will have to create one call to submit the catalog item and send them back a RITM number and/or sys_id. Then they will probably have to do a second call to attach the attachment(s).

 

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