Need to display variable editor on catalog task associated with sc_request

Harini17
Tera Expert

Hello,

 

I have a catalog task that is associated with sc_request i.e parent is sc_request. The task is created from workflow configured on sc_request table. There is also a workflow that generated RITM and task for the same request. I need to display the variable editor that is available on the RITM in the catalog task associated with the request. Can you please help if this is configurable?

1 REPLY 1

Vishal Birajdar
Giga Sage

Hello Harini17,

 

There will be two ways:

1. Make Variables Global = true

As Global is not available by default on form so you can make it through list view by personalizing as follows

 

VishalBirajdar7_0-1693828665184.png

 

2. Open the Catalog task activity in workflow and select the variables which you want to display on sc_task

 

VishalBirajdar7_1-1693828791042.png

 

 

 

Vishal Birajdar
ServiceNow Developer

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