Need to enable the Requested Item tab in related list of service forms

Not applicable

I wanted to enable a Requested item tab in related list of Service forms. So that whenever user raised request for that particular service the RITM will get stored in Requested Item tab for future reference. I need steps that how we can achieve this.

4 REPLIES 4

Mark Manders
Giga Patron

Is the service a field on the RITM form? Then you should just be able to create a related list of it.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Not applicable

Service is nothing but Application service, service offering all the tables related to services in CMDB.

 

Dr Atul G- LNG
Tera Patron

Hi @Community Alums 

 

Any screenshot to understand  better.

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kurapatikavya_0-1752756228136.png

Requested Item tab enabled in related list of the form. 
ex: If user raised request for ABC service then the RITM should be visible in that tab.