Need to grant ITIL users access to write to specific fields on core_company table
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-29-2017 11:17 AM
We have a handful of custom fields on the core_company table that we want to make editable for all ITIL users. Most of the data on the core_company table is managed by users with user_admin role (out-of-the-box setting).
I'm wondering if there's a way I can just give write-rights to ITIL for specific fields...or do I have to give ITIL write-rights to the core_company table, and then go back and remove ITIL's write-rights to all the other core_company attributes (e.g. leave our custom fields alone so they will be able to edit these fields, but none of the others).
I'm pretty sure that will work, but it seems like a lot of work to do, and I'm wondering if this is the right way to do it.
- Labels:
-
Best Practices
-
Instance Configuration
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-29-2017 04:15 PM
That worked! Thanks for your help, Somveer.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-29-2017 09:46 PM
Thanks John. Good to hear that it worked.
Please mark the answer as correct so that others can easily locate it.
On 30-Nov-2017 5:46 AM, "johnthomas" <community-no-reply@servicenow.com>
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-30-2017 07:21 AM
I always do, Somveer, but for some reason, I'm not seeing the "Correct Answer" button on the page. I can indicate this is helpful (yes/no); I can like; I can add a comment; but that's it