Need to know how to pass catalog item variable value in Muliple Row Variable Set variable

saikatmitra6919
Tera Contributor

‎10-19-2024 12:55 AM

Hi Team,

 

I have searched a lot of ways but nothing works. Would like to know in details how catalog item form variable can be made accessible in MultiRow Variable set. I have tried with session variable but not sure how it works. Any detail solution will be helpful as I am new in using MRVS.

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SriharshaYe
Kilo Sage

‎10-19-2024 10:57 PM

Hi @saikatmitra6919 ,

I recently encountered a limitation with the Multi-Row Variable Set (MRVS) in ServiceNow, where it cannot directly access form variables. For example , if you have a catalog item form with a 'Requested For' field and an MRVS, it's not possible to pass the value of the 'Requested For' field into the MRVS scope. This poses a challenge when trying to script or apply filter criteria for MRVS variables.

To work around this, I found that using the browser session to store and retrieve catalog form values can be an effective solution:

  • Storing the value in session storage:

        sessionStorage.setItem("requested_for", g_form.getValue('requested_for'));

  • Retrieving the session value:

        var req_for = sessionStorage.getItem("requested_for");

 

This method allows you to pass the form variable values into the MRVS scope indirectly.

 

If my response helps you resolve your issue. Kindly mark it as helpful & correct. It will be helpful to future readers

 

 

Regards ,

Sriharsha .

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