Need to migrate around 2 lakh incident records from 1 instance to another

Suggy
Giga Sage

Need to migrate around 2 lakh incident records from one instance to another including everything like - attachments, worknotes, audit history, incident task, basically all the data related to it.

 

What possible options are there? 

Note - Instance data replication is not an option as customer is doesnt want to purchase it.

9 REPLIES 9

Suggy
Giga Sage

Anyone?

Have you asked ServiceNow (support case) if they can be of any assistance or have any ideas how best to do this ?

Because in SN itself there's only so many possibilities and with this amount of data it could become a challenge.

Maybe SN can do something on DB level.

Hi @Simon Christens Yes we did. They asked us to use Instance data replication. But since it comes with a cost, I was looking for alternatives if any.

Suggy
Giga Sage

Anyone?

Suggy
Giga Sage

Anyone else 🙂