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Need to remove the question section for Frontline/Service Desk agents

sunil maddheshi
Tera Guru

‎09-13-2024 05:37 AM - edited ‎09-13-2024 05:38 AM

Hi Everyone

 

I Need to remove the Challenge questions section for Frontline/Service Desk agents to comply with OKTA verify process because all security verification/authentication processes will be using OKTA verify...How can i remove this question section..Screenshot attached

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