Need to set visibility of Catalog Item for specific group and user

[SNOW46]

Hello All,

There is one Catalog Item configured which is available on Service Portal. I want to hide it from other users except for some groups and users. Those users who will create that Catalog Item can see the RITM and for others the REQ and RITM will not be visible.

Can anyone help me out on this.

Thanks

[Sukanya4]

Hi all,

I also have the same requirement..

could you plz help me out.

Thanks in advance:)

[Anil Lande]

Can you please post separate question for this?

Also provide detailed requirement. 

Before that please check if any suggested answer works for you and mark helpful accordingly.

Thanks,
Anil Lande

[Sukanya4]

Hi Anil,

In the above mentioned code, what is "opened_byDYNAMIC90d1921e5f510100a9ad2572f2b477fe" ??

sys_id of what?

[SNOW46]

Hi Sukanya,

This really worked for me. U can follow the steps mentioned by Anil. If you don't mind you can post your question here.

Thanks

[Ankur Bawiskar]

@Snow@User 

Please confirm on below point

Any user can raise Catalog Item ABC

but only those users who belong to Group ABC and for Some 5/10 users should have access to that RITMs created for the Catalog Item ABC?

Regards
Ankur